Bug #3002 - Mouse Pointer Invisible on Client PC

Status:

Accepted

Priority:

Normal

Assignee:

None

Category:

None

Target:

None

Found:

1.4.4

Created by:

Brian Sheldon

Created on:

29 Oct 2011 13:37

Updated by:

None

Updated on:

14 Mar 2012 18:25

Platform:

Windows

Google ID:

None

Redmine ID:

3050

Steps to reproduce:

Installed Synergy on both workstations
Mouse goes from server screen to client screen
Mouse input is accepted and I can click and right click on items but the pointer remains stationary on the screen and does not move with the mouse. All keyboard input seems to be working correctly.

Expected: Would expect mouse pointer to move in sync with the mouse
Actual: Mouse pointer does not move.

Versions (Synergy, OS):

Server: Windows 7 Professional PC 1.4.4 64bit
Client 1: Windows XP SP3 1.4.4 x86 (this is an RDP session on a wyse thin client)

Workaround:

Tried enabling mousekeys and changing the pointer to a few of the other windows options but still no seeing the pointer move. I have a mouse connected to the workstation for the time being.

Comments:

I did see some similar issues reported but none that mentioned RDP and a thin client setup.

29 Nov 2011 16:15: Nick Bolton changed Tracker.

Support Bug

29 Nov 2011 16:15: Nick Bolton changed Found in ver.

1.4.4

29 Nov 2011 16:15: Nick Bolton changed Platform.

Windows

29 Nov 2011 16:32: Nick Bolton changed Status.

New Accepted

14 Mar 2012 18:25: James Valero wrote a comment.

Same issue happens but on a Mac OS X Lion client. Mouse is invisible. It's possible to move the mouse around but I have to guess where it's going. Alt+Tab brings it back.

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